Refund policy
Last updated: October 27, 2026
At HobbyLobbiest, we want collectors to know exactly what they’re buying. We make every effort to provide accurate descriptions, clear photographs, and reliable service.
All Sales Are Final
All sales are final. We do not accept returns or exchanges for buyer’s remorse, changes of mind, market-price fluctuations, differences in personal grading opinions, or dissatisfaction with a card’s performance or future resale value.
This policy does not limit any rights or remedies that cannot legally be excluded, including applicable rights relating to damaged, incorrect, counterfeit, or materially misdescribed items.
Damaged, Incorrect, or Misdescribed Orders
If your order arrives damaged, you receive the wrong item, or an item materially differs from its listing, please contact us as soon as reasonably possible at [CUSTOMER SERVICE EMAIL].
Please include:
- Your order number.
- A description of the issue.
- Clear photographs of the item, packaging, shipping label, and any damage, where applicable.
Please retain the original packaging until the issue has been resolved. We will review the circumstances and work with you to determine an appropriate resolution, which may include a replacement where available, a return, or a refund, as required by applicable law.
Please contact us promptly after delivery so we can investigate and, where appropriate, work with the shipping carrier. This request does not shorten any rights or deadlines provided by law.
Trading Card Condition
Trading cards are collectible items and may exhibit centering variations, print lines, surface marks, edge wear, corner wear, or other characteristics associated with their production, age, storage, or handling.
Please review all listing photographs and descriptions before purchasing.
For graded cards, the stated grade is the grading company’s opinion of the card’s condition under its grading standards. For raw cards, condition descriptions represent our assessment and do not guarantee a particular grade from any grading company.
Unless expressly stated otherwise, we do not guarantee that a raw card will receive any particular grade if submitted for grading.
Market Value and Grading
Trading card and collectible values can change. We do not guarantee future market value, appreciation, resale price, player performance, or grading outcomes.
Changes in market price or a buyer’s subsequent opinion of an item’s condition do not, by themselves, qualify an order for a refund.
Cancellations
Please contact us immediately if you need to request an order cancellation. Once an order has been processed or shipped, cancellation may not be possible. We will handle cancellation requests in accordance with applicable law and our order status.
International Orders
International customers are responsible for reviewing applicable shipping charges and any import duties, customs fees, taxes, or other charges disclosed as payable by the recipient. International orders remain subject to the mandatory consumer protections and return rights applicable to the transaction.
